Welcome to haiyuanworkwear.com (the “Website”). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, as well as the rights you have regarding your information.

This Website is operated by SHIJIAZHUANG HAIYUAN LABOR SECURITY SUPPLIES CO.,LTD.. If you have any questions about this policy, please contact us using the information provided at the end of this policy.

Please read and understand this policy carefully before using our services. If you do not agree to any part of this policy, please stop using our services. By continuing to use our services, you signify your acceptance of this policy.

1. Information We Collect

We only collect and use your personal information for the following legitimate purposes:

1.1 Information you voluntarily provide

• When you register an account, place an order for workwear, contact us, or subscribe to our newsletter, you may provide: name, email address, phone number, shipping address, company name (if applicable), and payment information (such as bank account or payment platform account details).
• Communication records (including chat logs, call recordings with your consent) and any other information you voluntarily submit when interacting with our customer service.

1.2 Information automatically collected
When you visit our Website, we may automatically record certain technical information, including but not limited to:

• Device information (e.g., IP address, browser type, operating system, device identifier);
• Browsing behavior (e.g., visit time, pages viewed, links clicked, search keywords);
• Data collected through cookies and similar technologies (see “Cookie Policy” below).

1.3 Information obtained from third parties
If you log in to our Website through a third‑party account (such as WeChat, Alipay, Google, etc.), we may receive public information from that third party (e.g., nickname, profile picture, region).

2. How We Use Your Information

We use your personal information for the following purposes:

• Process orders, complete transactions, deliver products, and provide after‑sales services;
• Manage your account, verify your identity, and ensure transaction security;
• Communicate with you about order status, answer inquiries, or send important notices (e.g., policy changes);
• Improve Website experience, analyze user behavior to enhance our products and services;
• Send you marketing communications (e.g., promotions, new product recommendations) – you may opt out at any time;
• Comply with legal obligations or respond to legal proceedings or regulatory requests.

3. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to improve user experience, analyze traffic trends, and personalize content. You can control the use of cookies:

• Strictly Necessary Cookies – Required for basic Website functions (e.g., login, shopping cart). Cannot be disabled.
• Analytics/Performance Cookies – Help us measure traffic, page visit duration, etc., to improve Website performance.
• Marketing Cookies – Used to display workwear products or advertisements that may interest you.

You may refuse or delete cookies through your browser settings. However, please note that this may disable certain features of the Website.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

1. Service Providers – To facilitate transactions and operations, we may share necessary information (e.g., your address, payment status) with logistics companies, payment processors, data analytics providers, cloud storage services, etc.
2. Legal Requirements – We may disclose your personal information if required by law, regulation, court order, or governmental request.
3. Business Transfer – If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you and ensure the receiving party continues to comply with this policy.
4. With Your Explicit Consent – In any other case where you have given us explicit consent.

5. Data Security and Retention

• Security Measures – We use industry‑standard security technologies (such as SSL encryption, access controls, firewalls) to prevent loss, misuse, or unauthorized alteration of your information. However, no transmission over the internet is completely secure, and we cannot guarantee 100% security.
• Storage Location – Your personal information will be stored in [within the People’s Republic of China] . If cross‑border transfer is necessary, we will conduct a security assessment and obtain your separate consent as required by law.
• Retention Period – We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (e.g., for tax or accounting records).

6. Your Rights

Depending on applicable law (e.g., GDPR, China’s Personal Information Protection Law), you may have the following rights:

• Access and Correction – Log into your account to view or modify your personal information (e.g., address, phone number).
• Deletion – You may request that we delete your personal information where permitted by law.
• Restriction or Objection – You may restrict our processing of certain information or object to processing for direct marketing purposes.
• Data Portability – Request a copy of your personal information in a structured, commonly used format, or have it transmitted to a third party where technically feasible.
• Withdraw Consent – For processing based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing before the withdrawal.
• Account Deletion – You may contact us to request account deletion; we will respond within a reasonable time.

To exercise any of these rights, please contact us using the information in Section 7. We will typically respond within 15 business days.

7. Children’s Privacy

Our Website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from anyone under 18 years of age. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to delete that information.

8. Third‑Party Links

Our Website may contain links to other websites (such as payment platforms, social media). These third‑party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy statements of any third‑party websites you visit after leaving our Website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes (e.g., to the scope of information collected or purposes of use) will be notified to you via Website announcement, email, or pop‑up notice. The revised policy will take effect on the date of publication or as stated in the notice. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, or if you wish to exercise your legal rights, please contact us at:

• Email: [workwear@haiyuanworkwear.com]
• Postal Address: [South of Yinglixin Village, Macun Town, Yuanshi County, Shijiazhuang, Hebei Province (Equipment Manufacturing Base)]
• Phone: [+(86)19948039507]

We will take your feedback seriously and respond within the time period required by applicable law (typically no more than 30 days).