Q&A on the theme of workwear
Yes, you can order samples before ordering. Pre-production samples are produced in the same way as the final mass production of all garments. If you wish to order samples prior to actual production, we can accommodate you during the production process.
However, we will charge a sample shipping fee and require a reasonable deposit to ensure that you are serious about ordering the same garment. We offer both sample making and sample production services.
We accept payment by credit card, debit card and bank transfer.
Our goal is to deliver each customized sample within 3-7 days, and all customized products produced by HAIYUAN are unique workwear uniforms. Each customized uniform is individually cut, sewn, and tailored to your preferences by our designers.
Yes, we are a professional workwear manufacturer with over 20 years of experience. We have extensive OEM experience in anti-static workwear, acid and alkali resistant workwear, FR workwear, denim workwear, high visibility workwear, workwear jackets, T-shirts, polo shirts, wear-resistant workwear, and tear resistant workwear. You are welcome to visit our factory at any time.
Yes, We accept OEM services for all order. we produce the order by using client own brand and logo, we can design the packing according to client logo and give solution for packing.
Yes, We accept OEM services for all order. we produce the order by using client own brand and logo, we can design the packing according to client logo and give solution for packing.
In a factory setting, all the employees should be provided with coveralls. Then they will be able to stay protected from hot particles, sparks, direct flame, molten metal splashes, radiant heat and many other hazardous substances. The coveralls should also be highly visible, so that they can be seen in areas where there is moving traffic.
Coveralls that are designed for different purposes should adhere to the different uses. In other words, the standards associated with coveralls would differ depending on the purpose that they are designed for. For example, the fire retardant coveralls should be able to discourage flames and heat. On the other hand, quilted coveralls should be in a position to keep cold temperatures away from penetrating through the fabric.
In general, the basic coveralls should be designed with standards where they provide basic protection against all the dangers that can be found across different industries. Then it will be possible to get a perfect experience out of the coverall at the end of the day.
Rimborsi a 30 o 60 giorni
Hai diritto al rimborso entro 30 o 60 giorni dalla data di consegna.
We offer free returns and exchanges for 60 days from the purchase date.
You’ll need your order number and your shipping ZIP code. You can find your order number on your order confirmation email mail or SMS.
Click here to start your return or exchange. Or get more information about our returns policy by visiting our returns & exchanges page.
Refund Process
Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. The gear must be unworn with the tags on. If the return is approved, a refund will be processed to the original payment method. Refunds can take up to 7 business days to process. You can track your return by visiting the return portal.
Exchange Process
After initiating your exchange on our return portal, you will be provided a prepaid return shipping label. Upon returning your exchange item, TRUEWERK will send your exchange item via ground shipping; ground shipping usually takes 5-7 days to reach you, excluding weekends. Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. The gear must be unworn with the tags on. You can track your return by visiting the return portal.
Non-Returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items include undergarments and international orders.
We are a genuine factory that can provide reasonable quotes and faster service. We can change the fabric, add logos on your clothes, and customize for you. Welcome to China
Yes, we can customize according to your needs, including product customization and packaging customization.
If it is ready-made fabric, it will take about 5 days. For customized fabrics, it takes approximately 20 days.
Our main factory has about 500 people and a daily production capacity of tens of thousands of sets, which can become your strong supplier!
Please reach out to us and we’ll be happy to help resolve any lost or damaged order issues.
Our customer experience crew is available Monday-Friday from +(86)19948039507 via Chat. Click on the icon on the bottom left side of the screen and chat with us live. Or email us at workwear@haiyuanworkwear.com and we’ll reply within one business day. Please have your email address or order number handy.
Like most clothes, it depends on the garment and the body type. But here are a few tips that we’ve found helpful.
Consult the size chart for each garment. Because each garment is designed with specific uses in mind, fit and sizing might be different.
Measure twice, cut once! Be sure to check your measurements to get the best fit the first time! But, no sweat if you don’t. We have free returns and exchanges for 60 days.
Still have questions; we’re here to help! Chat with us live Monday-Friday, +(86)19948039507. Or email us at workwear@haiyuanworkwear.com, and we’ll reply within one business day.